Restaurant's and bars are, obviously, popular social hubs, and logic dictates that where there are people, there will be incidents. Such is why it is important for restaurateurs to train their staff on proper emergency procedures, whether that be for an earthquake, fire, or something guest related such as an individual choking or having a seizure. When it comes to natural disasters, having a well prepared staff means patrons are more likely to get out safely, and return for more.
While establishments are not responsible to report unfortunate health related incidents, being prepared for those emergencies can (quite literally) mean the world to your guests.
Quick Service Restaurant (QSR) magazine, in a recent article, highlights the importance of having an emergency preparedness training program for staff, and shows how that can also be good for business. Training will not only give you and your staff the resources to mitigate potentially unfortunate circumstances, their capabilities will also make your guests feel safer and more comfortable in your establishment. Getting your staff properly trained is a fairly simple endeavor, with affordable resources available from many organizations, such as the American Red Cross. Check out the source link below for QSR's full article, and be sure to get started training your staff soon!
Source:
Quick Service Restaurant Magazine
Tablebases.com
